How can Quora deal with false reports?

By having human beings review reports before acting on them.

Human beings that are prepared to evaluate the context of a report.

Not going to happen of course.

Absent dealing with any false reports at the first tier of moderation, we are left with using Appeal, escalating to a second tier of moderation. (There clearly is one, since sanctions do get rescinded.)

See: [My italics]

Tatiana Estévez’s answer to If one sees a clear BNBR contravention by one Quora user on another (but is not personally involved) should one report it?

Expecting complete strangers to understand when telling someone to ‘f-off’ is an insult or friendly banter doesn’t make sense on a site as big as this. Expecting moderators to read a long thread and try to judge the tone is not reasonable, judging sarcasm online is notoriously difficult without context.

Marc Bodnick’s answer to Will Quora Moderation explain why a particular user was banned?

  • Our moderation process emphasizes rule-based decisions that are fair and consistent. Every moderation decision on the site must be based on an existing policy. All we care about are policies; we don’t make decisions based on the substantive nature of the content that a user has published.

And for claims of false reporting, see:

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